Legal Documents

Parlay's Terms & Conditions – Fully in English

Please read these Terms & Conditions carefully before using the Parlay platform. All guidelines covering accounts, betting, payments, bonuses, and responsible gaming are laid out here in plain English.

Last updated: 1 January 2026

Important Notice: By creating an account on Parlay, you agree to all the terms and conditions listed below. Please read each section carefully.

1 General Terms & Conditions

Parlay (hereinafter referred to as the "Platform" or "we") provides an online entertainment and betting service for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Parlay and its users.

By using Parlay's website, mobile app, or any of our services, you are deemed to have accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

1.1 Applicability

These terms and conditions apply to all Parlay services, including Sports Betting, casino games, live gaming, jackpots, and other entertainment services. Parlay reserves the right to amend these terms at any time.

1.2 Basis of Interpretation

Throughout this document, "user", "member", or "you" refers to any individual who is registered with Parlay or intends to register. "Parlay", "we", or "platform" refers to the Parlay operating entity.

These terms and conditions have been written in Bengali for the convenience of our members. In the event of any dispute, the original English version shall take precedence.

2 Account Registration

To join Parlay, you must register with accurate and complete information. Each individual is permitted to open one account only. Opening multiple accounts is strictly prohibited and may result in account termination and forfeiture of all winnings.

2.1 Registration Requirements

  • You must provide your full name, correct date of birth, and a valid mobile number.
  • A valid, active email address is required so we can contact you.
  • Passwords must be at least 8 characters long and contain a combination of letters and numbers.
  • All information provided during registration must be accurate. Providing false details will result in account termination.
  • Your login credentials must be kept strictly confidential and must not be shared with any third party.

2.2 Account Security

You are solely responsible for the security of your account. If you suspect any unauthorized access, contact our support team immediately. Parlay will not be held liable for any account misuse resulting from a member's own negligence.

Tips: Enable Two-Factor Authentication (2FA) to keep your account secure. It adds an extra layer of protection against unauthorized access.

3 Age Verification & Identity Confirmation

Parlay is a responsible betting platform. We strictly ensure that no one under the age of 18 can access our platform. Providing your date of birth during registration is mandatory.

3.1 KYC Verification

For large withdrawals, you will need to complete the KYC (Know Your Customer) process by submitting a copy of one of the following identity documents:

  • National ID Card (NID)
  • Passport
  • Birth registration certificate (applicable for those above 18)
  • Driving License

Withdrawals above ৳50,000 will be held until KYC verification is complete. We aim to complete verification within 48 hours.

3.2 Consequences of False Identity

Any account found using another person's identity documents or providing false information will be immediately closed, and all deposited funds will be forfeited. Such activity may also be subject to legal action.

4 Deposit & Withdrawal Policy

Parlay ensures fast and secure payments via bKash, Nagad, and Rocket. All transactions are completed through SSL-encrypted channels.

4.1 Deposit Limits

  • Minimum deposit: ৳500
  • Maximum daily deposit: ৳2,00,000
  • Maximum weekly deposit: ৳10,00,000
  • Deposits are generally processed instantly

4.2 Withdrawal Policy

  • Minimum withdrawal: ৳500
  • Maximum daily withdrawal: ৳5,00,000
  • Small amounts (up to ৳50,000): processed within 24 hours
  • Large amounts: 3–5 business days after KYC verification

4.3 Currency & Fees

Parlay processes all transactions in Bangladeshi Taka (BDT). Parlay does not charge any fees for standard deposits and withdrawals. However, your mobile banking provider's own fees may apply.

Please note: Withdrawal requests may only be made to the same payment method used for the original deposit.

5 Betting Rules

The following rules must be followed when placing bets on Parlay. Violations may result in bet cancellation or account suspension.

5.1 Betting Limits

  • Minimum per bet: ৳10
  • Maximum per bet: depends on the specific event and market
  • Maximum payout per single bet: ৳50,00,000
  • Maximum parlay (combo bet) payout: ৳1,00,00,000

5.2 Bet Cancellation Policy

Bets will be considered void and the stake returned in the following circumstances:

  • When an event is postponed or cancelled
  • In the event of incorrect odds being published (manifest error)
  • When a match is abandoned before the scheduled time
  • When a technical error affects the outcome of a result

5.3 Live Betting

Odds in live betting change continuously. The system may update odds right up until a bet is confirmed. The final odds will be displayed on the confirmation screen.

Parlay reserves the right to suspend any bet or payout if match manipulation or fraud is suspected.

6 Bonus & Promotions Terms

Parlay regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

6.1 Welcome Bonus

New members will receive a welcome bonus on their first deposit. To withdraw the welcome bonus, the specified wagering requirements must be met — typically 10 to 20 times the bonus amount.

6.2 General Bonus Terms

  • Only one bonus offer can be active at a time.
  • Bonus funds are used before deposit funds.
  • Wagering requirements must be met before converting bonus funds to cash.
  • Certain games may be restricted when using bonus funds.
  • Bonuses are generally valid for 30 days. Any unused bonus will be forfeited once the validity period expires.
  • Only one bonus can be claimed per household or device.

6.3 Cashback & Loyalty Points

Regular members can earn weekly cashback and loyalty points. Loyalty points can be converted into bonus credits or free spins. VIP members enjoy exclusive cashback benefits.

Please note: Parlay reserves the right to modify, suspend, or cancel any bonus offer at any time. Promotions may end without prior notice.

7 Responsible Gaming

Parlay believes betting should be a source of enjoyment, not a cause of stress. We encourage our members to play responsibly.

7.1 Protect Yourself

  • Set a budget and never bet beyond your limits.
  • Avoid placing bets on impulse.
  • Avoid the urge to chase losses by placing larger bets.
  • Take regular breaks and spend time with your family.

7.2 Self-Exclusion

Any member may request a temporary or permanent closure of their account. Self-exclusion requests submitted to our support team will be processed within 24 hours. No bonuses will be issued during this period.

To learn more about responsible gaming, visit our Responsible Gaming Page View.

8 Account Suspension & Closure

Parlay reserves the right to suspend or close an account without prior notice for any of the following reasons:

  • Breach of Terms
  • Operating multiple accounts
  • When a member registers using false information
  • Misusing bonuses or manipulating the system
  • Involvement in money laundering or any other illegal activity
  • When a member engages in harassment toward other members

8.1 Appeal Process

If your account is suspended, you have 30 days to file an appeal. Email us at support@parlay-jit.com and we will respond with a decision within 7 business days.

9 Privacy & Data Protection

Parlay is committed to protecting your personal information. Data we collect is used solely for service improvement and legal compliance. We do not sell or rent your information to third parties.

To read our full privacy policy, Privacy Policy Page View.

10 Dispute Resolution

For any dispute or complaint, please contact our support team in the first instance. All complaints are taken seriously and handled with due care.

10.1 Dispute Resolution Steps

  1. Submit a complaint via live chat or email to our support team.
  2. Our support team will provide an initial response within 48 hours.
  3. A final decision on complex matters will be communicated within 7 business days.
  4. If you remain unsatisfied, the matter can be escalated to senior management.

Parlay's decisions are final and binding. However, reconsideration is available in cases of manifest error.

11 Changes & Updates to Terms

Parlay reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via their registered email and through a notice on the platform.

Continued use of the platform after any changes have been made will be taken as acceptance of the updated terms. We recommend checking this page regularly.

12 Contact

If you have any questions about these Terms and Conditions, please get in touch with us:

  • Email: support@parlay-jit.com
  • Live Chat: Chat button at the bottom right of the platform
  • Time: 24 hours a day, 7 days a week

Our support team provides assistance entirely in English and is committed to resolving your issues promptly.

Why Trust Parlay?

Our commitments — the standards we always uphold

Clear Terms & Conditions

All of Parlay's Terms & Conditions are written in plain English — no hidden clauses, no complicated legal jargon.

Fast Payment Guarantee

Paying out winnings on time is a core commitment at Parlay. There are no unnecessary delays.

Data Security Guaranteed

Your personal and financial information is stored with the highest level of security and is never shared with third parties.

Our Fair Play Commitment

RNG-certified games and audited systems ensure every outcome is completely fair and unbiased.

Bangla Language Support

Bengali-language support, available 24/7. Get help in your native language whenever you need it.

Responsible Gaming

We promote responsible play through self-exclusion, deposit limits, and gaming break options.

FAQs

Frequently Asked Questions About Terms & Conditions

To open an account, you'll need your full name, date of birth, an active mobile number, and an email address. For large withdrawals, a copy of your NID or passport may be required.

No, each individual may only hold one account. If multiple accounts are detected, all accounts will be closed and any funds held may be forfeited.

Yes, each bonus comes with specific wagering requirements — typically 10 to 20 times the bonus amount. Please review the applicable terms before claiming any bonus.

Small amounts (up to ৳50,000) are typically processed within 24 hours. Larger amounts may take 3–5 business days following KYC verification.

Yes, you may appeal to support@parlay-jit.com within 30 days of account closure. We will notify you of our decision within 7 business days.
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